A range of approaches to designing and utilizing AI can actually help diversity hiring.
Bias has always been an inherent part of job recruitment.
The collective weight, and oppression, of bias in the workplace is enormous—which is why the current push to eliminate bias in recruiting marks such a positive change. But it’s no simple task, and it's far from over.
Despite advancements in equity and technology in the 21st century, bias in recruiting remains a huge issue—including bias within artificial intelligence (AI) tools, whose usage is soaring in workplaces across the country. Today, some 46% of executives say they plan to use AI tools in their recruiting processes.
“From a practicality standpoint, whether it’s a large or small company, open roles often receive hundreds or even thousands of applicants,” said Rebecca Harris, director of Diversity, Equity, Inclusion & Belonging at Enspira. “It’s often about budget and efficiency. You can hire 20 recruiters to handle those requisitions, or hire five and then leverage tech to enhance the scope and reach of that smaller team.”
“Artificial intelligence and algorithmic decision-making tools have great potential to improve our lives, including the area of employment,” says Charlotte Burrows, chair of the U.S. Equal Employment Opportunity Commission (EEOC).
But to harness their power, companies must understand that AI tools don’t magically remove bias in recruiting. “The EEOC is keenly aware that these tools may mask and perpetuate bias or create new discriminatory barriers to jobs. We must work to ensure these new technologies do not become a high-tech pathway to discrimination,”Burrows warns.
Unconscious bias — when a person unknowingly has a positive or negative disposition towards an individual or a group — is deeply ingrained within the human psyche.
This unconscious bias can be simple and pervasive right from the very get-go of the hiring process. A study analyzing the impact of gender on hiring revealed that 79% of applicants with a male name were deemed “worthy of hire,” versus only 49% of those with a female’s name. Another study published in the American Economic Review found that resumes with white-sounding names received 50% more calls for interviews than identical resumes with black-sounding names.
Will computers be the sole arbiters of whether you’re hired in the future? That’s unlikely — but they’ll definitely help.
“Most companies… are unlikely to abandon face-to-face selection procedures,” a recent report on automation from Deloitte states. “In such cases, technology can be used to support these procedures, saving time and costs and generating and evaluating additional data.”
AI programs are already being used within talent recruitment to streamline the hiring process, find the best candidates, and increase diversity. Applicant tracking systems provide a degree of automation that allows recruiters to spend less time parsing through online applications and more time interacting with prospective candidates.
Companies can improve their workplace culture by implementing intentional hiring practices that mitigate bias and increase diversity.
Enspira uses a five-step recruitment process that will increasingly utilize AI as a supplemental tool to reduce bias and improve diversity hiring in the future. Here’s how:
“Tech has certainly made applying to jobs more accessible for more people in some respects,” Harris says. “Phone apps and online job listings make applications more accessible. And candidates can leverage tech, for instance by pulling in a LinkedIn profile’s data to save time on multiple applications.”
Currently, AI recruitment tools are not federally regulated, but likely will be in the future. In 2020, Illinois became the first state to regulate AI use with its Artificial Intelligence Video Interview act, which stipulates that companies must notify applicants if AI is analyzing video interviews, and provide them with information about how that AI system works. New York City recently passed a bill requiring annual bias audits for hiring vendors that useAI-powered recruitment tools. And in 2021, the European Union proposed strict rules for AI use that could be a benchmark for future regulation.
The key takeaway here? As recently noted in Enspira’s white paper, Human Led, AI Assisted: Uniting Artificial and Human Intelligence to Combat Bias In Hiring:
Despite the advantages of AI, understanding that artificial intelligence is merely a tool that should not be used on its own, is key to ethical use. AI technology must be paired with a humanistic lens.
Subscribe to our newsletter for regular insight and news
An in-depth tutorial and set of worksheets to help startup leaders establish a positive culture from day one is now available.Read More >>
Current workforce realities such as competing job opportunities and The Great Resignation make Total Rewards programs vital for attracting and retaining talent. Here’s how companies can do it right.Read More >>
Over the last five years, there’s been an increasing focus on laws centered around digital protections and worker’s rights, specifically the “right to disconnect.”Read More >>
By downsizing or giving up office space altogether, companies can—and should—redirect money to their employees in meaningful ways. Here's how.Read More >>
As employers contend with the Great Resignation, the use of artificial intelligence for talent acquisition is more important than ever.Read More >>
No matter how scary the prospect, striving to achieve your career goals will always yield better results than staying stuck and afraid.Read More >>
When employees fail to understand or properly utilize important tech tools in the workplace, it can have far-reaching implications and may even impact an organization’s bottom line.Read More >>
AI recruitment tools--while incredibly useful--can also introduce bias. What can companies do to ensure they increase efficiency without harming equity?Read More >>
A range of approaches to designing and utilizing AI can actually help diversity hiring.Read More >>
We're trending towards longer and longer work days--but by embracing a decision-making ideology and a task management tool, we don't have to.Read More >>
Navigating a new job is hard--and managing its ups and downs as a new hire during a pandemic is arguably even harder.Read More >>
While few employees are running miles in combat boots, mentally training like the elite military unit may help us reclaim our brains from stress.Read More >>
The virtual workspace isn’t going away. Here’s how WFH is affecting us — and how these changes could reshape the workforce as we know it.Read More >>
Human Resources executives are central to the success of an organization, setting the tone for how employees can contribute and thrive. Here, a few industry leaders share their insights.Read More >>
Processing emotionally charged events can impact people in ways that are difficult to manage. What can be done to support them?Read More >>
From cobots that collaborate with humans to HoloLens, a wearable holographic computer, AI is no longer science fiction.Read More >>
As old paradigms fall by the wayside, how we shape corporate culture and do business altogether is transforming at breakneck speeds.Read More >>
Uniqueness of identification has grown and blossomed into a spectrum of diversity, challenging the way companies think about DEIB.Read More >>
A number of complex forces are steering people away from the workforce, but arguably the most common one is burnout.Read More >>
Of all the theories that aim to engender better work-life balance, the five-hour workday is one of the most compelling.Read More >>
Just because you say you're operating strategically doesn't mean your plan is strategic.Read More >>
Yes, “be yourself” is definitely sound advice--and these days, employers are known to tell their employees the same thing. But there are limits.Read More >>
DEIB programs are surging across the American workplace. Why are some employers still not taking action?Read More >>
It's not always easy to know when to prioritize speed vs. quality in business. There may be more than one right answer.Read More >>
Your words often don't have the impact you intend them to--which can be problematic, especially in the workplace.Read More >>
Giving and receiving valuable feedback isn't always an easy task. Here are some insights to help you along the way.Read More >>
Unlimited PTO sounds like a dream come true. Is it here to stay, or just the flavor of the week?Read More >>
Join us for a dynamic discussion with neurodiversity experts on the benefits of employing a diverse team.Read More >>
Our biases manifest everywhere--and even during our most celebrated and joyous traditions, they can leave an impact.Read More >>
Are we truly our most productive when we work five days a week? Recent studies suggest otherwise.Read More >>
For Pride Month 2021, Enspira interviewed two pioneers in the LGBTQ+ business community who continue to inspire change.Read More >>
Chances are we all know someone who's struggling with unspoken issues. Here's how to recognize it, thoughtfully reach out, and help.Read More >>
If we want to see real, sustainable change, we all must continue to acknowledge and celebrate diversity in the workplace.Read More >>
The raging pandemic has pushed people beyond reasonable limits, and has adversely affected women disproportionately.Read More >>
The world is facing monumental challenges in the time of COVID-19, widening existing gaps in racial and gender equity.Read More >>
It’s now more important than ever to ensure your organization has strong people manager capability and effectiveness.Read More >>
How inclusive is your organization? Simply checking the representation boxes and creating policies isn't enough.Read More >>
Providing experience-based expertise in platform selection, implementation, and integration of HR tech applications.
Learn More >>
Engendering a progressive workplace culture by addressing DEIB in policies and practices for longterm sustainability.
Learn More >>
Optimizing productivity through a comprehensive analysis of functions to match the right people with the right roles.
Learn More >>
Building exceptional leadership through executive coaching, workshop modules, and practical applications for individuals and teams.
Learn More >>
Devising a forward-thinking, equitable, and inclusive search experience for candidates and companies.
Learn More >>
Elevating employee engagement and performance through foundational alignment of business and human purpose.
Learn More >>
Creating innovative talent management strategies to help build and retain a world-class workforce.
Developing comprehensive employee engagement and retention strategies to improve productivity, reduce turnover, and foster innovation.
Identifying optimal combinations of benefits, compensation, rewards, and recognition to enhance employee engagement and performance.
Guiding organizations through complex and challenging evolutions to keep employees engaged throughout the journey.